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Leadership in the News
Explore the challenges and realities of leadership. Some individuals are thrust into leadership positions by circumstance; others seek those positions with specific goals in mind. Leadership success is a complex nexus of personality, skill, and opportunity. Read these news stories to learn about the successes and failures of leaders in the public eye.
How The Home Depot Uses Nudges To Scale World-Class Leadership Development (May, 2023)
Michael Cabe, Senior Manager of Learning Strategy, describes how action learning combined with automated email nudges help the company deliver leadership development that gets results.
The Power of Proactive Customer Service (2022)
On This Southwest Airlines Flight, Almost Everything Went Wrong. The Company’s Response Is the Best I’ve Seen Yet. What to do when everything goes wrong? This recent example from Southwest airlines provides a blueprint for tackling problems in a preemptive manner. The application of proactive communication demonstrates that even mundane aspects of an enterprise, like customer service, can have a powerful impact.
Don’t leave points on the table: An interview with Lockheed Martin’s Stephanie Hill (2022)
McKinsey sits down with Hill, an executive vice president at the aerospace giant, to discuss the new and emerging challenges of leadership and technology, as well as the importance of work–life balance. If you don’t strive to figure out just what you’re capable of, you’ll never reach your potential,” says Stephanie Hill.
Delta Airlines CEO Ed Bastain: ‘We Keep Climbing’ (2022)
CEO who has seen it all offers his takeaways on the pandemic. “I have learned more in the last 18 months”, he says, “probably than the last 18 years.”
23 Black Leaders Who Are Shaping History Today (2021)
A collection of biographies of 23 Black Business, Scientific, and Government leaders that have achieved remarkable success. Find out what these leaders did to achieve success, and how they may inspire future generations of leaders.
Dr. Anthony Fauci Recognized for His Leadership (2021)
Dr. Fauci has been at the forefront of scientific research and public health action for decades, earning him a prestigious award from the National Academy of Sciences. His executive presence and communication exemplify effective leadership.